All Systems Operational

RIMAS Operational
RIMAS Operational
Inspection App Operational
RIMAS Mobile Operational
EZ Cash Operational
RIMAS Test - ABC Operational
Mainsaver Operational
Salesforce Operational
Ceridian Dayforce HCM Operational
Tableau Online Operational
Information Technology Infrastructure Operational
SQL Server Operational
Citrix Operational
Data Warehouse Operational
Paginated Reports - SQL Server Reporting Services Operational
Historian IoT Operational
Phone System Operational
Additional SaaS Products Operational
1Password Operational
Cisco Duo Operational
Concur Operational
Coupa Operational
Cornerstone Learning Management System Operational
Dialpad Operational
Velocity EHS Operational
AG5 Operational
Freshservice Operational
Dozuki Operational
Claude claude.ai Operational
PADNOS Custom Applications Operational
Pricing Portal Operational
Freight Portal Operational
PADNOS Connect Operational
FlowCue Operational
Microsoft Office 365 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Resolved - Dialpad data is up to date. If you are still seeing stale, missing, or inaccurate data, create a ticket for the Information Solutions team in Freshservice.
Oct 20, 17:00 EDT
Monitoring - Dialpad data has resumed syncing. We expect Tableau dashboards with stale or missing data to automatically resolve shortly.
Oct 20, 16:28 EDT
Identified - Certain Dialpad data sources are delayed due to authentication issues, resulting in stale or missing data in Tableau. The team is working to restore this connection and backfill data once available.
Oct 20, 14:58 EDT

Oct 19, 2026

Completed - The scheduled maintenance has been completed.
Oct 19, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 18:00 EDT
Scheduled - EZ Cash will be undergoing maintenance
Oct 19, 08:49 EDT
Resolved - Tableau has restored MCP.
Oct 19, 12:09 EDT
Investigating - The Tableau MCP is currently not working. We’re working with Tableau to resolve the issue.
Oct 19, 08:49 EDT

Oct 18, 2026

Completed - The scheduled maintenance has been completed.
Oct 18, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 07:00 EDT
Scheduled - We will be doing rolling restarts on PADNOS services to patch servers. Expect to see a general unavailability of our Citrix servers (also known as LP Desktop/PADNOS Desktop) from 7 am – Noon.

Applications such as email, Salesforce, Microsoft Teams, SharePoint, Dayforce, and PADNOS Academy will all remain fully available as long as they are being accessed outside of Citrix.

As always, you can email helpdesk@padnos.com or call 616.796.7070 with any questions.

Oct 14, 14:07 EDT

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Completed - The scheduled maintenance has been completed.
Oct 13, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 18:00 EDT
Scheduled - EZ Cash will be offline for maintenance
Oct 13, 16:14 EDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.