Dialpad Data Delays

Incident Report for PADNOS

Resolved

Dialpad data is up to date. If you are still seeing stale, missing, or inaccurate data, create a ticket for the Information Solutions team in Freshservice.

Posted Oct 20, 2026 - 17:00 EDT

Monitoring

Dialpad data has resumed syncing. We expect Tableau dashboards with stale or missing data to automatically resolve shortly.

Posted Oct 20, 2026 - 16:28 EDT

Identified

Certain Dialpad data sources are delayed due to authentication issues, resulting in stale or missing data in Tableau. The team is working to restore this connection and backfill data once available.

Posted Oct 20, 2026 - 14:58 EDT

This incident affected: Information Technology Infrastructure (Data Warehouse).